Privacy policy

• When you place an order or create an account, we collect your name, email address, delivery address, and phone number.
• When you complete a payment, we collect billing information. Payment card details are processed securely by Square and are never stored on our servers.
• We collect information about your meal preferences and order history to help us serve you better.
• We may collect basic technical information such as your browser type and IP address when you visit our website.

• To process and fulfill your orders, including delivery coordination.
• To communicate with you about your orders, account, and service updates.
• To send promotional emails and offers — you can opt out at any time.
• To improve our menu, service, and website based on how customers use them.
• To comply with legal obligations.

• We do not sell your personal information to third parties.
• We share information only with service providers who help us operate — including Square (payment processing) and our email delivery provider — and only to the extent necessary to provide those services.
• We may disclose information if required by law or to protect the rights and safety of Wild Thyme or our customers.

• Our website uses cookies to keep you signed in and remember your preferences.
• We use Google Analytics to understand how visitors use our site. This data is aggregated and does not identify you personally. You can opt out via your browser settings or the Google Analytics opt-out tool.
• We run advertising through Google and Meta (Facebook/Instagram). These platforms may use cookies or pixels to show you relevant ads. You can manage your ad preferences through your Google account or Meta account settings.

• We retain your account and order information for as long as your account is active or as needed to provide services.
• You may request deletion of your account and personal data at any time by contacting us.

• You have the right to access, correct, or delete the personal information we hold about you.
• You may withdraw consent for promotional communications at any time using the unsubscribe link in any email we send.
• To exercise any of these rights, contact us at the address below.

• We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.
• Payment processing is handled by Square, which maintains its own security standards. We do not store payment card numbers.

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Questions about this policy? Reach us at: